![]() If you cannot successfully play any video files, there may be a DirectX or a display driver problem. If you experience codec problems, try to reinstall Windows Media Player. To download known good sample video files to use for troubleshooting, click the article number that is listed earlier in this article.Īfter you test multiple video formats, if you find that only one type of file is having a problem, a codec issue may be causing the problem. Try to play a known good video file in the same format that is causing the problems, and then try to play a known good video file in a different format. If this is the case, you may see video files that play audio but no video, video that appears upside-down, or otherwise corrupted video. This may cause previously working media files to no longer play correctly. Some third-party codecs may install themselves at a higher priority than the codecs that are already installed on the computer. Some media files may require a third-party codec, such as DivX, to be installed before they will play correctly. If the known good file plays correctly, your file may be corrupted or the codec may not be supported. To test playback, use a file that you know is good.įor additional information about supported Windows Media Player multimedia file formats, and to download known good sample files to use for troubleshooting, click the following article number to view the article in the Microsoft Knowledge Base:ģ16992 Windows Media Player multimedia file formats If you can play some file types, but you cannot other file types, a codec may be damaged. To troubleshoot local playback in most scenarios, try to identify the difference between the files that play correctly and the files that do not. All formats that are available in Media Player 9 can be tested in MPlayer2 except CD audio and DVD. Because both players share common components such as DirectShow, and because MPlayer2 is less complex in design than Media Player 9, this is a good test for basic functionality. The Mplayer2.exe program is located in the C:\Program Files\Windows Media Player folder. Test playback of the file by using the Mplayer2.exe program. If other mp3 files also do not play correctly, the codec may be damaged. wmv video file but other mp3 files play correctly, this file may be corrupted. If audio playback problems occur with this. ![]() wmv video file may use two different codecs: MPEG Layer-3 (mp3) for audio and MPEG4 for video. Try playing a completely different format media file.įor example, a. Damaged codecs can cause problems such as missing audio or video, unusually fast or slow playback, or distortion in the video (such as lines).īecause both of these problems can cause similar symptoms, you must know how to isolate one cause from the other.īecause each file format can be compressed by using a variety of codecs, try to play multiple files of the same format some that use the same codec as the problem file and some that use a different codec. Codecs are software programs that compress and uncompress audio or video data. Corrupted media can cause irregular playback such as missing audio or video, abrupt ending, or skipping.ĭamaged codecs. Most of the time, playback issues in Windows Media Player 9 are caused by one of the following problems:Ĭorrupted media. Click on Library on the bottom-right side.This step-by-step article describes how to troubleshoot playback problems with Microsoft Windows Media Player 9.īack to the top Troubleshooting audio and video playback.To download and install the Media Player app for Windows 11, use these steps: If you want to try the app, the machine must be running Windows 11 build 22504 or higher. ![]() The Media Player app is currently available as a preview for devices enrolled in the Dev Channel of the Windows Insider Program. How to download Media Player app on Windows 11 How to switch between light and dark theme on Media Player app.How to open URL stream on Media Player app.How to enable close caption on Media Player app.How to control media speed on Media Player app.How to use equalizer on Media Player app.How to view media file details on Media Player app.How to edit track information on Media Player app. ![]()
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